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I want my plain bagel!

The New York Post reports on Lynne Rosenthal, an English professor who was bounced from a Starbucks in Manhattan who made a scene over the store's insistence that she verbally decline a spread for her bagel:

... Rosenthal, who is in her early 60s, asked for a toasted multigrain bagel -- and became enraged when the barista at the franchise, on Columbus Avenue at 86th Street, followed up by inquiring, "Do you want butter or cheese?"

"I just wanted a multigrain bagel," Rosenthal told The Post. "I refused to say 'without butter or cheese.' When you go to Burger King, you don't have to list the six things you don't want.

"Linguistically, it's stupid, and I'm a stickler for correct English."

Rosenthal admitted she had run into trouble before for refusing to employ the chain's stilted lexicon -- balking at ordering a "tall" or a "venti" from the menu or specifying "no whip."

Instead, she insists on making a pest of herself by ordering a "small" or "large" cup of joe.

Yesterday's breakfast-bagel tussle heated up when the barista told the prickly prof that he wouldn't serve her unless she specified whether she wanted a schmear of butter or cheese -- or neither.

"I yelled, 'I want my multigrain bagel!' " Rosenthal said. ...

Read the full story.

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08/16/10 06:13 PM

Someone who orders bagels at Starbucks while on the UWS has no right to complain. With so many high quality bagel joints in the hood, getting those “roles with holes” is a bigger sin than the insistence on topping inclusion.

08/16/10 11:52 PM

This is ridiculous...However, I think it is STARBUCKS that is ridiculous.

What the hell difference does it matter whether customers order their coffee using their own designations rather than Starbucks’?  If someone is patronizing Starbucks, their money gives them the right to order their coffee whatever way they please.  If the employees (excuse me, BARISTAS) can’t translate the order into “Starbuckese,” it reflects more upon them than upon the professor.  And why are these employees forcing customers to order “butter or cheese,” as if no spread is not an option?

Even for New York, this is outrageous…

And I think Ken should avoid jumping to conclusions regarding whether the people in the two stories are mentally ill.  He better have his facts straight before giving this kind of opinion.

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